Quite unexpectedly, my husband and I were gifted fine watches, but they were not a fit style-wise. We began the process of reaching out to several companies (both online and in-store) which deal with buy/sell/trade for Rolexes. The process quickly became daunting, time-consuming and, honestly, rather irritating. We weren’t sure who to trust. Unfortunately, a number of those we contacted were not only unreasonable, with completely unfair estimates, they were also overly-aggressive in their approach. After a series of demanding emails, texts, and calls, I even had to place a block on one. After hearing this, my brother highly recommended Bob’s Watches, as he’d had a very positive experience with them. I reached out via email and was put in touch with sales associate ***. Our experience with him exceeded our expectations across the board. It was so refreshing to deal with someone who was polished, professional, and took the time to clearly walk us through costs, options, and such. He answered all of our questions, and we never felt rushed or pressured. We promptly received a quote, which was better than any others. *** sent us an insured, pre-paid Fed-Ex overnight label. My husband found the watch of his dreams in Bob’s impressive inventory, so an exchange was made… Bob’s overnighted the watch the next day, with a check for the difference in price! It was such a seamless transaction overall. I would highly recommend working with Bob’s Watches!